to further promote the comprehensive management of auto insurance claims difficult to effectively safeguard the legitimate rights and interests of the majority of insurance consumers, the province has established a three level auto insurance claims dispute mediation mechanism.
Auto insurance claims disputes mediation mechanism
"three levels", one is by the insurance industry association and the provincial judicial departments to establish a dispute related meeting system, responsible for handling cases before litigation dispute mediation. Two is organized by the insurance industry associations of the property insurance company regulatory departments of the backbone, the establishment of the auto insurance dispute mediation committee, responsible for the insurance industry associations received auto insurance claims dispute complaints. Three is the establishment of the dispute by the property insurance companies to deal with the case of the working group to track and coordinate the handling of disputes.